Privacy Policy

You can be assured that TM-direct LTD respect your privacy and be confident that you can browse our site without revealing any personal information about yourself.  We do however collect some data regarding visits to and usage of our web site and analyze this data to help us provide a better service to our customers.

Some features or restricted areas may require you to provide us with some information e.g. placing an order.  This information may include your name, address, other contact details, credit or debit card details and personal preferences.

We will only ever use this information to process your order securely and to help us provide you with a better service.  This information will not be provided to any other parties, unless we are required to do so by law, or to enable us to complete your order e.g. providing the carrier with your delivery address details.
Any information we do collect is stored securely at all times according to the requirements of the UK Data Protection Acts of 1984 and 1998.

You can choose not to provide us with this information, however some or all of the features of this site may not be accessible in those circumstances.

Credit / Debit Card Security

We treat your card security very seriously and on occasions we will carry out  extra checks to help prevent fraudulent misuse of your credit / debit card.


"Cookies" are small pieces of information that are stored on your computer's hard drive by your browser. These allow us to enhance your shopping experience and provide features to make your visit to our web site easier and more fun.


The cookies we use cannot be used to get data from your hard drive, get your email address or steal sensitive information about your person.

If you're still concerned about cookies, then most browsers allow the cookie function to be turned off. If you want to know how to do this look at the help menu on your browser.

Turning off cookies  is not recommended for our site and might actually stop you from being able to shop with us!